TicMatch

Privacy Policy

Tic Match is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the Tic Match mobile application and related services.

1. Who We Are

Tic Match is a global dating application designed to help users connect through real video profiles and authentic interactions.

For questions about this Privacy Policy or any privacy-related concerns, please contact us at:
Email: support@ticmatch.co.uk

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Name or username
  • Email address
  • Date of birth
  • Gender and dating preferences
  • Profile information (bio, interests, photos, videos)
  • Messages and interactions within the app

b. Automatically Collected Information

  • Device type and operating system
  • App usage data
  • IP address
  • Location data (approximate location)

c. Media Content

  • Video profiles uploaded by users
  • Profile photos

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Show your profile to other users
  • Enable matching, messaging, and interactions
  • Improve app features and user experience
  • Maintain safety, security, and prevent fraud
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

Under global privacy regulations, we process your data based on:

  • Your consent
  • Performance of a contract (providing dating services)
  • Legitimate interests (security, app improvement)
  • Legal obligations

5. Who We Share Your Data With

We may share limited data with:

  • Service providers (hosting, analytics, customer support)
  • Payment processors (for subscriptions)
  • Law enforcement or regulators when required by law

All third parties are required to protect your data and use it only for authorised purposes.

6. Data Storage and Security

  • Your data is stored securely using industry standard security measures
  • Access is limited to authorised personnel only
  • We take reasonable steps to protect your data from loss, misuse, or unauthorised access

7. Data Retention

We keep your personal data only for as long as necessary:

  • While your account is active
  • Or as required by legal or regulatory obligations

You can request deletion of your account at any time.

8. Your Rights (Global Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to processing
  • Request data portability

To exercise your rights, contact us at support@ticmatch.co.uk

9. Age Restriction

Tic Match is strictly for users 18 years and older.
We do not knowingly collect data from anyone under 18.

10. Prohibited Content

Tic Match is a platform for genuine connections, and we are committed to maintaining a safe and respectful community. The following content is strictly prohibited:

  • Sexual content or explicit nudity, including pornographic material, is not allowed.
  • Harassment or threatening behaviour, including the use of abusive or discriminatory language, is prohibited.
  • Violent or graphic content, including any material that promotes harm or violence.
  • Hate speech or content promoting intolerance or discrimination based on race, ethnicity, gender, religion, sexual orientation, or any other characteristic.
  • Impersonation of other individuals or misrepresentation of identity.

Users who violate these policies may have their accounts suspended or permanently banned.

If you encounter any inappropriate content or behaviour, please report it immediately using the in-app reporting feature or contact us at support@ticmatch.com.

11. Cookies and Tracking

We may use cookies or similar technologies to:

  • Improve app performance
  • Analyse usage patterns

You can manage these through your device settings.

12. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside your country of residence, including the UK and US. These countries may have different data protection laws than your own, but we ensure your data is protected and handled according to this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted in the app and updated with a new date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Tic Match Support
Email: support@ticmatch.co.uk

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